after-sale service
after-sale service
after-sale service:
Operation training:On site training for equipment operators and maintenance personnel in the oilfield drilling team.
technical support:After receiving a technical support request or fault report from the user, we will immediately contact the unit by phone and guide the user to solve the problem.
On site service:If engineers need to understand, judge and solve problems on site, our company promises to arrange technical personnel to rush to the site within 8 hours after receiving the fault.
Regular follow-up visits:After the equipment enters the operation phase, our company arranges engineers to conduct regular follow-up visits, monitor the operation status of the equipment at any time, and provide equipment maintenance and upkeep plans.
Technical exchange:Regularly dispatch technical personnel for customer technical exchanges to meet different on-site requirements of customers.
